provide accurate information when needed (pre-service, medical eligibility, verification, authorization, and referral information)
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90–95%
provide accurate information when needed (pre-service, medical eligibility, verification, authorization, and referral information)
↑ 30.7%
in documentation-related well-being
↓ 27%
app service costs without compromising app performance
↓ 21.2%
burnout levels after 84 days of using AI ambient note-taking
Healthcare Experience & Patient Interaction
Reimagine care delivery with patient communication, triage, and self-service—reducing calls, improving access, and personalizing patient journeys
Care Operations & Administrative Automation
Automate clinical and administrative workflows, improving care coordination, documentation, and decision support so clinicians focus on patients
Smart Hospitals & Clinical Workflow Optimization
Digitize and orchestrate workflows, automate documentation, optimize staffing & resources, and support clinical decision-making
Healthcare Interoperability & Data Management
Unify fragmented systems with standardized data access, real-time exchange, and compliance for a complete 360° patient view
Member Services & Personalized Health Plans
Enhance member experience with benefit guidance, claims processing, resolution workflows, and personalized omnichannel engagement
Life Sciences & Healthcare Innovation
Apply advanced technologies across research, biotech, supply chain, and clinical trials to accelerate science and digital health innovation
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