REQUEST A CONSULTATION?
Customer experiences are generic and lack personalized product recommendations.
Customers face friction when switching between channels (online to offline), causing service disruption.
Businesses react slowly to trends and lack the ability to predict customer behavior and demand.
Inventory data is not synchronized across channels, leading to inaccurate information and loss of customer trust.
24/7 AI interaction: Chatbots and voice assistants available anytime.
Image search: Instantly recognize and identify products.
Personalization: Real-time product recommendations and dynamic pricing.
Improve service with proactive issue detection and resolution.
Application in Retail & E-commerce
Operational Challenges: Customer experience in physical stores lacks personalization and is difficult to measure. Optimizing store layout and customer buying behavior based on data is a challenge.
AI Retail Customer Experience System Solution:
Customer behavior analysis: The AI-powered retail customer experience system uses computer vision (AI camera) to analyze in-store behavior.
On-site personalization: Provides personalized product information, suggests purchases based on the customer's path, and optimizes product display locations to increase sales.
Application in Real Estate & Property Technology (Proptech)
Operational & Quality Challenges: The customer experience during property viewing and purchase is often disjointed. Providing information and personalizing the tour is difficult.
AI Retail Customer Experience System Solution:
Smart on-site interaction: Uses AI to personalize information displayed at property projects, providing detailed information about units and projects based on customer preferences. Visitor management: The system helps manage and analyze visitor behavior, thereby improving the sales process and increasing conversion rate.
1. Reduce wait times with instant 24/7 AI support
The AI system ensures customers receive instant 24/7 support. By automating request handling, AI significantly eliminates wait times, enhancing user experience and satisfaction.
2. Tăng tỷ lệ chuyển đổi nhờ đề xuất cá nhân hóa
Increase conversion rates by using AI to deliver personalized product recommendations based on each customer’s needs and purchase history.
3. Create seamless shopping with image search and tailored offers
Create a seamless shopping experience with image search and tailored offers, making it easy for customers to find products.
4. Gain competitive edge with real-time behavioral analytics
Real-time customer behavior analysis gives businesses a competitive edge, enabling quick response to trends and timely decision-making.
